Privacy policy

Privacy Policy

This Privacy Policy describes how unpluggedgamestore.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information.”

Device Information

Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Purpose of collection: to load the Site accurately for you and perform analytics on Site usage to optimize our Site.

Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose: shared with our processor Shopify.

Order Information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of collection: to provide products or services to you, process payments, arrange shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and provide information or advertising relating to our products or services when consistent with your preferences.

Source of collection: collected from you.

Disclosure for a business purpose: shared with our processors Shopify and ShipStation.

Customer Support Information

Examples of Personal Information collected: name, phone number, and email address.

Purpose of collection: to provide customer support.

Source of collection: collected from you.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you.

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information at Shopify's Privacy Policy.
  • We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or otherwise protect our rights.
Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.

  • We use Google Analytics to help us understand how customers use the Site. Learn more at Google's Privacy Policy or opt out of Google Analytics.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. Some information may be collected and shared through cookies or similar technologies, which you may consent to depending on your location.

For more information about targeted advertising, visit the Network Advertising Initiative.

You can opt out of targeted advertising through:

You can also opt out of some services through the Digital Advertising Alliance's opt-out portal.

Using Personal Information

We use your Personal Information to provide our services to you. This includes offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful Basis

If you are a resident of the European Economic Area (“EEA”), we process your Personal Information under the following lawful bases:

  • Your consent
  • The performance of the contract between you and the Site
  • Compliance with our legal obligations
  • To protect your vital interests
  • To perform a task carried out in the public interest
  • For our legitimate interests, which do not override your fundamental rights and freedoms
Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

Automatic Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making, including profiling, when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you. These services include:

  • Temporary denylisting of IP addresses associated with repeated failed transactions. This persists for a small number of hours.
  • Temporary denylisting of credit cards associated with denylisted IP addresses. This persists for a small number of days.
Your Rights — CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the “Right to Know”), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.

To exercise these rights, contact us at support@unpluggedgamestore.com.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at:
315 Fayette St.
Manlius, NY 13104

Cookies

A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use functional, performance, advertising, and social media or content cookies.

Cookies improve your browsing experience by allowing the website to remember actions and preferences such as login and region selection. They also provide information about how people use the website.

We use the cookies below to optimize your experience on our Site and provide our services.

Cookies Necessary for the Store
  • _ab — Used in connection with access to admin.
  • _secure_session_id — Used in connection with navigation through a storefront.
  • cart — Used in connection with shopping cart.
  • cart_sig — Used in connection with checkout.
  • cart_ts — Used in connection with checkout.
  • checkout_token — Used in connection with checkout.
  • secret — Used in connection with checkout.
  • secure_customer_sig — Used in connection with customer login.
  • storefront_digest — Used in connection with customer login.
  • _shopify_u — Used to facilitate updating customer account information.
Reporting & Analytics Cookies
  • _tracking_consent — Tracking preferences.
  • _landing_page — Tracks landing pages.
  • _orig_referrer — Tracks landing pages.
  • _s — Shopify analytics.
  • _shopify_fs — Shopify analytics.
  • _shopify_s — Shopify analytics.
  • _shopify_sa_p — Shopify analytics relating to marketing & referrals.
  • _shopify_sa_t — Shopify analytics relating to marketing & referrals.
  • _shopify_y — Shopify analytics.
  • _y — Shopify analytics.
Managing Cookies

The length of time a cookie remains on your computer or mobile device depends on whether it is a persistent or session cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Removing or blocking cookies may negatively affect your user experience, and parts of the website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through browser controls, often found in the “Tools” or “Preferences” menu. You can also find more information at allaboutcookies.org.

Blocking cookies may not completely prevent how we share information with third parties such as advertising partners. To exercise your rights or opt out of certain uses of your information, follow the instructions in the Behavioral Advertising section above.

Do Not Track

Because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email address] or by mail using the details below.

Unplugged Gaming LLC
315 Fayette St.
Manlius, NY 13104
United States

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.

Last updated: 08-06-2026