You are on a trip to the Florence Natural History Museum, intent on visiting the sunken treasure of the Santa Maria. Your relaxing day at the museum is quickly derailed by an incredible adventure! Can you solve the mysteries of the museum and find a way out?
Difficulty Level: 2 of 5
EXIT: The Game is a series of escape room games for the home. Players must solve riddles and puzzles and crack codes to escape from an imaginary room or environment. But the clock is ticking! Can you escape?
- Escape room in a box: Bring the excitement and intensity of an escape room to your living room!
- Teamwork: Up to 4 players work together to solve the clues and escape.
- Unique themes: Each game has a different setting with clues and puzzles integrated into the storyline.
- Unplugged: App not required! Everything needed is included in the box.
- One-time use: Each game can only be played once, because you must mark up, fold, and tear the game materials to crack the codes.
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
If for example you improperly packaged the items and they get damaged in shipping or you have opened items and they are not sealed anymore, we will NOT accept a return. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we will refund you. Items sent back to us without first requesting a return will not be accepted. Return shipping will need to be paid by the customer. We'll provide a shipping label if the return is a result of our error (you received an incorrect or defective item, etc.).
*There may also be a 15% restocking charge on any returns on a case by case basis.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.